Kamp Ham loves happy kampers. Here are some of our policies to keep them happy and healthy:
Meet-n-Greet
A meet-n-greet/temperament test is strongly encouraged for dogs under 35 pounds prior to every dog's enrollment in our day kamp or sleepover kamp. It is mandatory for any dog 35 pounds and over.This visit is by appointment only and typically lasts 30 minutes. I go over the Pet Profile Form with you in detail, and observe your dog. This ensures that your dog has a safe, healthy and playful Kamp Ham experience. Please call to schedule today!
Reservations and Deposits
AS OF OCTOBER 15, 2018
Memorial Day Friday through Tuesday
Independence Day July 1 through July 5
Labor Day Friday through Tuesday
Thanksgiving Wednesday through Sunday
Christmas/New Year’s December 22 through January 3
Drop Offs/Pick Ups
Pick ups and Drop Offs are by appointment only. You may text your appointment as I may be busy with Kampers and I will get back to you to set it up.
Kamp Ham bills per day regardless of time of drop-off.
If you pick up before 9 am on weekdays, there will be no charge for that day--does not apply to Saturdays, Sundays or holidays.
Payment
Kamp Ham accepts Paypal, Credit Cards (through Paypal), cash (preferred) and local checks (preferred). There will be a $35 fee for returned checks.
Cancellations
AS OF OCTOBER 15, 2018
Due to the high demand and limited availability, Kamp Ham is forced to change policies:
NON-HOLIDAYS:
SLEEPOVER KAMP: Kamp Ham requires five days notice before canceling an overnight stay in order to avoid being charged. Cancellations requested less than five days in advance will result in being charged 50% of the total trip booked. Cancellations requested within 24 hours from when your stay was scheduled to begin will be charged for the full stay.
WALKS AND VISITS: If you cancel your scheduled walk or visit before NOON the previous day, you will not be charged for the session. Cancellations requested after noon but still on the previous day will be charged 50%. Cancellations requested day of service will be charged 100%. If you forget to cancel and are at home when your Care Provider arrives at his/her scheduled time, you will still be charged 100% for the visit.
In the event of any cancellation on a non-holiday, your deposit can be applied to your Kamp Ham account as a credit for future services.
HOLIDAYS:
Cancellations of Sleepover Kamp during the holidays requires at least ten (10) days notice in order to avoid being charged. Holiday cancellations requested less than ten days in advance will result in being charged 50% of the total trip. Holiday overnight adventures/pet boarding cancellations requested within 3 days of when service was scheduled to begin will be charged in full.
For walks and visits, the non-holiday policy applies but we require 2 days notice to avoid charges.
For major holiday and spring break cancellations, deposits are strictly NON REFUNDABLE and NON TRANSFERABLE for future stays – the only exception would be a bonafide family emergency, and your deposit can be used for a later stay that expires in 12 months.
Kamper Physicals
Veterinarian certificate indicating the current vaccination/titer proof of:
Rabies
Distemper (DHPP)
Bordetella Vaccine (Kennel Cough) within the past 6 months
Negative fecal test result within the past 6 months.
Dogs must be spayed or neutered if over 6 months old.
Dogs must be in good health and flea and tick free. We inspect at check-in; if fleas or flea dirt are noticed, the pet will not be admitted. If parasites are discovered during
their stay, specialized care and treatment fees will be at the owner's expense.
Food
Dogs do best with routine; please feel free to bring their preferred food. You can split it into feedings, or bring instructions for me to feed them. Forgot to pack their rations? Kamp Ham can cover you for $2 per day--we feed grain free Fromm brand kibble.
Medications
We are happy to administer medications as needed to our kampers. Please leave them in their original containers with instructions. We do not charge for administering our kampers' medication.
Forms
For your convenience, please fill out the new client form, Veterinarian release, hurricane addendum and drop off and pick up policy below.
Meet-n-Greet
A meet-n-greet/temperament test is strongly encouraged for dogs under 35 pounds prior to every dog's enrollment in our day kamp or sleepover kamp. It is mandatory for any dog 35 pounds and over.This visit is by appointment only and typically lasts 30 minutes. I go over the Pet Profile Form with you in detail, and observe your dog. This ensures that your dog has a safe, healthy and playful Kamp Ham experience. Please call to schedule today!
Reservations and Deposits
AS OF OCTOBER 15, 2018
- Reservations are accepted on a first come, first serve basis. Last minute bookings will be taken on a space available basis--sorry, we cannot accommodate walk-ins for any service.
- A valid credit card must be on file with us in order to make a reservation.
- Proof of up-to-date vaccinations and your nonrefundable deposit are both required before a reservation can be finalized!
- Your booking is confirmed only once we have received your deposit.
- A minimum 2 day stay applies to all peak period and holiday bookings.
- If a pet is picked up earlier than their intended stay, the owner will still be charged for the length of stay booked. There are no exceptions for this rule.
- For non-holiday stays of under 3 days, one night's deposit is required at the time of reservation. For stays of 3 days or longer, a 50% deposit is required. The balance is due on the pet's arrival.
- Any booking that falls in a holiday period below will be subject to a holiday deposit of two days (the minimum stay) or 50 % of your total stay whichever is greater, which will then be deducted from your final bill. If you will be staying only two days, your payment in full will be due to secure your place.
- Holiday rules apply to the following periods:
Memorial Day Friday through Tuesday
Independence Day July 1 through July 5
Labor Day Friday through Tuesday
Thanksgiving Wednesday through Sunday
Christmas/New Year’s December 22 through January 3
Drop Offs/Pick Ups
Pick ups and Drop Offs are by appointment only. You may text your appointment as I may be busy with Kampers and I will get back to you to set it up.
Kamp Ham bills per day regardless of time of drop-off.
If you pick up before 9 am on weekdays, there will be no charge for that day--does not apply to Saturdays, Sundays or holidays.
Payment
Kamp Ham accepts Paypal, Credit Cards (through Paypal), cash (preferred) and local checks (preferred). There will be a $35 fee for returned checks.
Cancellations
AS OF OCTOBER 15, 2018
Due to the high demand and limited availability, Kamp Ham is forced to change policies:
NON-HOLIDAYS:
SLEEPOVER KAMP: Kamp Ham requires five days notice before canceling an overnight stay in order to avoid being charged. Cancellations requested less than five days in advance will result in being charged 50% of the total trip booked. Cancellations requested within 24 hours from when your stay was scheduled to begin will be charged for the full stay.
WALKS AND VISITS: If you cancel your scheduled walk or visit before NOON the previous day, you will not be charged for the session. Cancellations requested after noon but still on the previous day will be charged 50%. Cancellations requested day of service will be charged 100%. If you forget to cancel and are at home when your Care Provider arrives at his/her scheduled time, you will still be charged 100% for the visit.
In the event of any cancellation on a non-holiday, your deposit can be applied to your Kamp Ham account as a credit for future services.
HOLIDAYS:
Cancellations of Sleepover Kamp during the holidays requires at least ten (10) days notice in order to avoid being charged. Holiday cancellations requested less than ten days in advance will result in being charged 50% of the total trip. Holiday overnight adventures/pet boarding cancellations requested within 3 days of when service was scheduled to begin will be charged in full.
For walks and visits, the non-holiday policy applies but we require 2 days notice to avoid charges.
For major holiday and spring break cancellations, deposits are strictly NON REFUNDABLE and NON TRANSFERABLE for future stays – the only exception would be a bonafide family emergency, and your deposit can be used for a later stay that expires in 12 months.
Kamper Physicals
Veterinarian certificate indicating the current vaccination/titer proof of:
Rabies
Distemper (DHPP)
Bordetella Vaccine (Kennel Cough) within the past 6 months
Negative fecal test result within the past 6 months.
Dogs must be spayed or neutered if over 6 months old.
Dogs must be in good health and flea and tick free. We inspect at check-in; if fleas or flea dirt are noticed, the pet will not be admitted. If parasites are discovered during
their stay, specialized care and treatment fees will be at the owner's expense.
Food
Dogs do best with routine; please feel free to bring their preferred food. You can split it into feedings, or bring instructions for me to feed them. Forgot to pack their rations? Kamp Ham can cover you for $2 per day--we feed grain free Fromm brand kibble.
Medications
We are happy to administer medications as needed to our kampers. Please leave them in their original containers with instructions. We do not charge for administering our kampers' medication.
Forms
For your convenience, please fill out the new client form, Veterinarian release, hurricane addendum and drop off and pick up policy below.
kamp_ham_new_client_form.pdf | |
File Size: | 475 kb |
File Type: |