However, we have to talk about some policy changes. Momma and I lost three clients from last minute cancellations during a long holiday weekend. Since most people are already booked, there is no way we can make up the losses. This is, unfortunately, not the first time it has happened so we have to make some changes.
As of December 1, we have new policies for the howl-idays.
Howl-iday Rates
Any booking that falls in a holiday period below will be subject to a holiday deposit of two days (the minimum stay), which will then be deducted from your final bill. If you will be staying only two days, your payment in full will be due to secure your place.
Please note that our holiday deposits are strictly NON REFUNDABLE and NON TRANSFERABLE – the only exception would be a bonafide family emergency, and your deposit can be used for a later stay that expires in 12 months.
Your booking is confirmed only once we have received your deposit/payment in full.
Important Notes:
A minimum 2 day stay applies to all peak period and holiday bookings.
If a pet is picked up earlier than their intended stay, the owner will still be charged for the length of stay booked. There are no exceptions for this rule.
Peak and Holiday Periods
Spring Break Friday preceding through last Sunday
Memorial Day Friday through Tuesday
Independence Day July 1 through July 5
Labor Day Friday through Tuesday
Thanksgiving Wednesday before Thanksgiving day through Sunday
Christmas/New Year’s December 22 through January 3
We apologize for the inconvenience but want to continue serving our area with the best home away from home for your fur babies. We do love our kampers, year round, and hope to see you soon!
XOXO,
Bur-dee