New policies: reservations, cancellations and deposits

Look it is a tugboat and a pugboat, tee hee. Bur-dee here!  I can totally be a tour guide!

Are you ready for the summer time? We are! Things have been very busy at Kamp Ham and as a result we have a few changes  effective immediately.

Reservations:

• Reservations are accepted on a first come, first serve basis. Need a last minute sit? We can do this on a space available basis, but it is best to make them in advance if at all possible.
• Proof of up-to-date vaccinations and your nonrefundable deposit are both required before a reservation can be finalized!

Deposits:

• For stays of under 5 days, one night's deposit is required at the time of reservation.
• For stays of 5 days or longer, a 50% deposit is required. The balance is due on the pet's arrival.
• Kamp Ham accepts Paypal, Visa, MC, Discover, Amex (through Paypal at this time) and cash. We accept local checks only, and there is a $35 fee for returned checks.
  

Cancellations:
Ok so you made your reservation. You paid your deposit. Your trip got cancelled or someone else offered you a better deal. When a reservation is made, no one else can book. If you cancel, we may not be able to fill your now empty bunk.

For this reason, the deposit you made upon booking your reservation is  nonrefundable. However....

• If you cancel on a non-holiday, your entire deposit will be applied to your Kamp Ham account as a credit for future stays or services (Day Kamp, Spaw Days).

• Major holidays and spring break deposits are nonrefundable and no kamp credit will be given with cancellation.

Hope that helps you when you have to book your trip to kamp! And I hope to see you soon!

XOXO,
Bur-dee

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